Key Employee Profiles   Thomas H. Repass, founder of Corporate Systems Administration Inc. in 1980, has 35 years' experience in group insurance and is chief executive officer of the company. Repass has served as chairman of the National Association of Employee Benefit Administrators and is president of Qubic Inc., a national consortium of 11 third-party administrators. Prior to forming CSA, Repass served as vice president of Johnson City Insurance Agency and as senior account representative for Corroon and Black. Earlier in 2001, Repass was pleased to accept on behalf of the company an outstanding sales achievement award from the Highmark Life & Casualty Group. CSA was one of only five firms in the nation to qualify and it was the eighth consecutive year that CSA has achieved the honor. Email: tom at csabenefits.com   David H. Grazier is vice president in charge of administration. He has been in this position since 1987 and has 38 years' experience in group health insurance. Grazier managed two third-party administrators in the West Tennessee area for four years before joining CSA. He also served as vice president in charge of the group department for Lincoln American Life for 10 years. Prior to that, he spent 10 years with Lincoln National Life as regional group claims manager in Birmingham, Ala., and Memphis, Tenn. Email: david at csabenefits.com   Diana L. Pearce is vice president of operations. She has been with CSA since 1983 and has extensive experience in all phases of the business. Pearce maintains benefit plan building and system changes for new and current clients. She also supervises the operation of CSA's eligibility, accounting, provider relations, FLEX administration, customer service and mail center departments. Ms Pearce has also served as office manager, administrative assistant, claims processor and billing eligibility specialist. Pearce's continual training includes seminars sponsored by QCA Inc., as well as educational seminars and upgrades on our claims processing system provided by Resource Information Management Systems. She has completed certified training to lead implementation of a state-of-the-art system that automates claims processing from benefit plan setup to claims payment. Email: diana at csabenefits.com   Stephen S. Zappardo is vice president in charge of information technology. He joined CSA in 1992 and has been involved in developing the company's online capabilities. Zappardo's background is in system analysis and custom software. He has received certified training provided by Resource Information Management Systems to help lead implementation of CSA's automated claims processing system. Email: steve at csabenefits.com     Privacy Statement   Terms of Use Corporate Systems Administration, Inc. 4722 Lake Park Drive PO Box 4985 Johnson City, Tennessee 37602-4985 voice: 423.282.3420