Privacy Statement
CSA's Commitment to confidentially:
Confidentiality is a top priority at Corporate Systems Administration, Inc. We are committed
to maintaining the highest level of confidentiality with all of the information we receive
from our clients, their employees and providers, including the information received from
this web site.
This Privacy Statement will assure you that the information you share with Corporate
Systems Administration, Inc. is kept confidential and fully secure. Corporate
Systems Administration, Inc. may change this Privacy Statement at any time by posting
revisions to our web site.
Links to other sites are available in order to provide you with additional useful
information and services. We are not responsible for the privacy policies or actions of
those that control other sites. We encourage you to look for and review the privacy
policies of any site you visit.
Personal Information:
At Corporate Systems Administration, Inc., we are very aware of the privacy concerns of
our clients, their employees and others who visit our web site. We share in your concerns
and will not solicit personal information from you as you tour our site, though you may provide
that information voluntarily. If you do elect to provide personal information to us, in no
case will we sell, license or transmit that information outside of Corporate Systems Administration, Inc.
for any reason, unless you authorize us to do so.
There are instances in which Corporate Systems Administration, Inc. might internally use
the personal information you voluntarily submit. These instances include identifying and
registering you for the Eligibility and Claim Status portion of our site. In addition, we may
disclose your personal information (as described below) to our agents, affiliates and
subsidiaries to enable them to perform certain functions for us. We may also use your
secret login, password and password hint, to later identify you in case you forget
or misplace your user login.
Personally Identifiable information is described as data that is unique to an individual,
such as a name, address, telephone number, social security number and Date of Birth (DOB).
At times, we may request personal information from you through our site in order to
deliver requested materials to you, respond to your questions, or deliver a product or
service. Members, physicians and agents have the ability to register in a secured area
of our web site in order for us to deliver such products or services. The purpose of
registration is to validate members, providers and agents requesting access to our secured
area. The registration also enables us to tailor the information sent to you. Contact forms
are used only to deliver requested materials and respond to your questions.
We also collect information about you and your use of our site through the use of Cookies.
"Cookies" are small computer files that we transfer to your computer's hard drive that
grant you access to a secured area and are only used for session tracking. Cookies are
required to gain access to the secured areas of our site. Access to these secured areas will
not be granted if the cookie is rejected.
Internal Security Procedures
Information that you share with us is kept strictly confidential and fully secure. Your
encrypted(encoded) information is protected using "Secure Socket Layers (SSL)" as it passes
between your browser and the Corporate Systems Administration, Inc. servers. Only
Authorized persons are permitted to access your personal information. All authorized
persons must abide by a security and confidentiality agreement.
What You Should Know
The information contained on this Corporate Systems Administration, Inc. web site is provided
for general informational purposes, as a convenience to the customers of
Corporate Systems Administration, Inc. and as a public service. The material is not a
substitute for obtaining professional advice from a qualified person, firm or
corporation. Consult the appropriate professional advisor for more complete and up-to-the
minute information, Corporate Systems Administration, Inc. is not engaged in rendering
any legal, medical or professional services by placing the general informational
material on this web site.
In no circumstances will Corporate Systems Administration, Inc. be liable to any party
for any direct, indirect, special or other consequential damages arising out of any use
of this web site, or any other hyper-linked web site. This includes, without limitation
any lost profits, business interruption, loss of programs or data on your equipment or
otherwise, even if Corporate Systems Administration, Inc. is expressly advised of the
possibility or likelihood of such damages.
Information may be changed or updated without notice. Therefore, information contained on
our web site may be out of date at any given time. Corporate Systems Administration, Inc.
may also make improvements and/or changes to the products and/or programs described on our
sites at any time without notice
E-mail:
Should you send us your questions, comments and job inquiry via e-mail to any mail box
provided on any of our affiliated web sites, we will share your correspondence with our
Customer Service representatives and those employees or agents most capable of addressing
your questions and concerns. We will retain your communication until we have done our
very best to provide you with a complete and satisfactory response. Ultimately, we will
either discard your communication or, in some cases, archive it. Your e-mail address
will not be retained for secondary purposes.
All information and correspondence you share with us will be handled in the strictest
confidence. Please note that the e-mail facilities on our web site (unlike those areas
that require a sign-on and password protected) do not provide the same level of security.
For that reason, please do not use e-mail to communicate information to us that you
consider to be confidential. If you wish, you may contact us instead via telephone
at our Customer Service number that appears on your identification card.
The Corporate Systems Administration, Inc. web site is maintained by
Corporate Systems Administration, Inc. , PO Box 4985, Johnson City, TN 37602